Shipping Policy – Shopletx
Last updated: November 2025
Welcome to Shopletx! We value every order and work hard to ensure your items arrive quickly and safely. Please read our shipping policy carefully to understand how and when your order will reach you.
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1. Processing Time
• All orders are processed within 1–3 business days after payment is confirmed.
• Orders are not processed or shipped on weekends or public holidays.
• If we experience a high volume of orders, processing times may be slightly delayed. We’ll always notify you if there’s any significant delay.
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2. Shipping & Delivery Times
We currently offer nationwide delivery across South Africa — completely free of charge!
All orders are delivered within 2–5 business days from the date of dispatch.
Shipping Method: Standard Delivery
Estimated Delivery Time: 2–5 business days
Cost: Free
Note: Delivery times are estimates and may vary depending on courier delays, weather conditions, or public holidays.
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3. Order Tracking
Once your order has been shipped, you’ll receive an email or SMS with your tracking number and a link to monitor your delivery progress.
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4. Shipping Address
Please ensure that your shipping address and contact information are accurate and complete. Shopletx is not responsible for delays or lost packages due to incorrect address details provided by the customer.
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5. Shipping Partners
We use trusted couriers such as The Courier Guy, Paxi, and Fastway to ensure reliable and timely delivery of your items.
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6. Lost or Damaged Packages
If your order arrives damaged or does not arrive within the expected timeframe, please contact us immediately at shopletx@gmail.com with your order number and details.
We’ll investigate and assist you in resolving the issue quickly.
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8=7. International Shipping
At this time, Shopletx only ships within South Africa. We’ll announce once international shipping becomes available.
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9. Questions
If you have any questions regarding shipping or delivery, please contact our support team:
Email: shopletx@gmail.com